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Strong, powerful, upsetting, thought provoking and with important teaching points – developing Miscarriage Association learning resources for health professionals

Posted on October 17, 2016October 17, 2016 by Clare Foster
A quick summary:
  • Research
  • Development of the films
  • Development of the good practice guides
  • Sharing the materials and gathering feedback
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Sorry about the picture on the left....
Sorry about the picture…noone wants Trump on their blog…
Skimming through the British Medical Journal, I came across a blog called Breaking bad news in maternity care. It’s a lovely piece about the new learning resources I worked on with the Miscarriage Association.

I coordinated the development of these resources, working with the National Director of the Miscarriage Association, the Media Trust and lots of service users and health professionals. Mary Higgins describes them as strong, powerful, upsetting and thought provoking with important learning points. I’m pretty pleased with that.

The resources are online now although we’re not launching them officially until the new Miscarriage Association website is live. But it’s great to see that health professionals are finding them useful already.

There are six films  – one each for ambulance crews, A&E staff, GPs and booking in staff supporting women with pregnancy loss and two for anyone talking to women about management of miscarriage and what happens to the remains of their baby.  Each one is accompanied by a good practice guide.

Research

    • I created a short survey for women and their partners. It asked them the top three things they would like to tell the relevant health professional about their care – and had a free text box too. In the BMJ blog Mary Higgins writes ‘what I say will be remembered for the rest of their life’. And it’s true. Most women who responded remembered exactly what they were told – good or bad – even after 10 or 15 years. It’s so important to get it right.
    • I also surveyed health professionals to find out what they and their colleagues found hardest about these situations and where they would like more training.
    • I wrote a report on each of these six areas, identifying key learning points and pulling out quotes and experiences we should highlight.

Development of the films

  • I worked with the Media Trust and the Miscarriage Association to develop scripts for each of the films, seeking feedback from the relevant health professionals and making contact with lots of very helpful hospital trusts to ask for their advice on getting the practicalities right.
  • I liased with a number of trusts in order to find locations for the filming.
  • I attended the shoots to advise on the scenes and chat to the actors.
  • I liased with the women who came to talk about their experiences on film, chatting to them on the phone about what we were looking for, organising transport and answering questions by email.
  • I provided and collated feedback and comments on the film edits.
  • I added subtitles to the films and uploaded them to YouTube with the appropriate information, links and captions.

Development of the good practice guides

  • I drafted the six good practice guides and learning landing pages.
  • I built the pages in the current website (although I am looking forward to moving them to the new site where they will look much better).

Sharing the materials and gathering feedback

  • I spoke to hospitals, trusts and health boards all over the UK to gather contacts for disseminating the resources.
  • I attended the Primary Care Conference in Birmingham to talk about the upcoming resources with health professionals there.
  • I developed a flyer for on and offline advertising.
  • I created feedback surveys for each of the guides and films to help us gather feedback and make changes.

The resources are only just making their way out into the world but if they help other health professionals in the way they helped Mary Higgins, they’ll be doing the job we hoped they would.

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2 thoughts on “Strong, powerful, upsetting, thought provoking and with important teaching points – developing Miscarriage Association learning resources for health professionals”

  1. Pingback: 5 star review for Miscarriage Association training materials in RCOG’s journal (TOG) | Clare Rose Foster
  2. Pingback: Miscarriage Association learning resources ‘Highly Commended’ in EVCOM Awards | Clare Rose Foster

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Wow! This is a wonderful example how good consultation and understanding your audience can lead to great quality information! The consultation, planning, and promotional plans show excellence in producing health information. This shows through in the end products – high quality and extremely well-tailored to the audience. The insight and thought that has gone into this is commendable. 

Dr Hannah R Bridges – HB Health Comms Ltd

Clare created fantastic bespoke moderator training and helped us develop our brand-new survivors’ community. She went out of her way to ensure that the training met our needs exactly by engaging in various in-depth discussions and learning about our sector. But beyond that, she also helped us to build our vision for the community and the community guidelines; created an editable handbook for our future use and changing needs as the community grows; and offered ongoing support with tweaking the training as the forum develops.

Venice Fielding - Cardiff Women's Aid

Clare highlights the wide range of feelings and reactions during and after pregnancy loss, the different impact that each experience can have on each individual and the diverse needs of those affected. Just as important, she acknowledges the difficulty of those who want to offer help, but aren’t sure how to, or when. She makes it easier for them to understand and empathise, and offers practical suggestions with knowledge and also with humility… This is what makes for such a special book, for which many many people will be grateful.

Ruth Bender Atik, National Director, The Miscarriage Association
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