Last week I completed the second of two online training sessions for Leukaemia Care‘s new volunteer moderators. Like many organisations, their support group offering on Facebook had traditionally sat with their social media team. As their support groups have grown, so has the need for independent moderation and overview (I’ve written more about this here)….
Tag: volunteers
Thinking of recruiting volunteer moderators for your online support community?
More and more charities are setting up online support communities – a space online for people who use their services to come together and share information, offer support and help each other to feel less alone. It’s almost expected now – if you don’t have a space like this, you may find people use your…