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Overcoming barriers to accessing therapy – a post for the RSCPP

Posted on December 9, 2014November 6, 2016 by Clare Foster
A quick summary:
  •  “I’m not the sort of person who gets therapy, I should be able to cope on my own!”
  • “I can’t attend face to face sessions”
  • “I don’t know what to expect and I’m scared”
  • “I tried therapy, but I didn’t like my therapist”

RSCPP connects people with local registered therapists. It also contains articles and resources RSCPP logoabout issues you might face and the types of therapy available.

Of course, these are private therapists. And therapy isn’t cheap (although if you get the right help, it can be immensely valuable). Much of the work I have done in the past is with people who could not afford to pay for a therapist or who do not want to risk spending their precious spare cash on something they consider unpredictable and unknown. It can be a huge step to speak to an NHS therapist, let alone one for whom you have to pay.

RSCPP recently asked me to write a blog based on an interview with two of their therapists. With this in mind, I thought it would be helpful to focus on the barriers people face when accessing therapy and how RSCPP therapists suggest they may be overcome.

 “I’m not the sort of person who gets therapy, I should be able to cope on my own!”

I spoke to Dawn Davies and Sarah Lack, both registered therapists on the RSCPP site. Both of them felt that one of the biggest barriers to accessing therapy is the way we judge ourselves. Dawn suggested that there is still some stigma attached to having counselling and sometimes people feel that they are not the ‘type of person’ who would need counselling or that they ‘should’ be able to cope without help. Depression and low self esteem can make us judge ourselves harshly or lead us to feel hopeless about the possibility of anything helping.

Sarah says that often a recommendation from a GP can help people feel more justified in seeking help. In my experience, many people find it helpful to talk to others about their experiences first – perhaps in an online community such as Elefriends or TheSite.org. This can help normalise the need for support and see how it has helped others. Opening up in a supportive online community can often be the first step towards seeking further help.

Talking to your therapist about your concerns can help too. Dawn says:

“It is completely normal to feel a wide range of emotions before embarking on counselling and most people will feel a certain level of anxiety before seeing a counsellor for the first time. Counsellors will understand how difficult it may be for you to make that first step and will not pressure you to talk about anything before you feel ready”.

“I can’t attend face to face sessions”

Sarah says that “finding a workable regular, weekly appointment time amidst already busy work and home schedules” can often be a barrier to accessing therapy. School, college, work, disability, weather and family can all get in the way and take priority. If face to face sessions are impossible, you could consider accessing therapy through online or over the phone. A number of therapists on RSCPP offer online or telephone sessions – they call it ‘telephone therapy’ so search for that. To get the most out of these Dawn says that it important you find a private place away from family and external distractions if possible.

“I don’t know what to expect and I’m scared”

Fear of the unknown can exacerbate anxiety. Everything may seem much more manageable after the first session when you have found the room and met and talked with the therapist. But both Dawn and Sarah say that the first session doesn’t have to be scary. Your therapist will do everything they can to help you feel comfortable, especially if you tell them your concerns about the session. You’ll usually talk about confidentiality and how you could work together if you choose to continue. You’ll probably also be asked to talk a bit about what brings you to counselling and what you would like to get out of it. You might find it helpful to think about that beforehand.

“I tried therapy, but I didn’t like my therapist”

If you have built yourself up to attend a session and it doesn’t feel right, it can be a huge disappointment. You might feel that it was pointless or that this has proven that therapy definitely isn’t for you. But both Sarah and Dawn emphasised the importance of finding the right person. As well as the right professional qualifications, you need to find someone who you feel comfortable with. Every therapist knows the importance of getting this relationship right and all would respect your decision not to continue with them. Dawn suggests meeting more than one therapist before making your decision. This is easier with private therapy, as you do not have to wait for another NHS therapist to become available. Of course, it is also more expensive. It is worth asking therapists if they do a free or reduced fee introductory session to help you decide.

“There are many different counsellors out there and just like in our everyday lives we will get on better with some people more than others. If you have had a bad experience it maybe because you haven’t found the right counsellor for you.”

You might feel that it is hard enough to open up to one stranger, let alone finding the time, money and emotional energy to ‘shop around’. Dawn says that choosing a counsellor who uses more than one therapeutical approach can help, as they can offer different ways of working depending on your needs. You might also find it helpful to read up on a counsellor and ask them questions by email to help you decide whether they are right for you. Making a shortlist of your favourite options and only visiting the second and third if the first one doesn’t work out could be a good approach.

The main thing to remember is that there are as many different experiences of therapy as there are combinations of therapist and client. One or even two or three bad experiences does not mean that therapy cannot help you.

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Wow! This is a wonderful example how good consultation and understanding your audience can lead to great quality information! The consultation, planning, and promotional plans show excellence in producing health information. This shows through in the end products – high quality and extremely well-tailored to the audience. The insight and thought that has gone into this is commendable. 

Dr Hannah R Bridges – HB Health Comms Ltd

Clare created fantastic bespoke moderator training and helped us develop our brand-new survivors’ community. She went out of her way to ensure that the training met our needs exactly by engaging in various in-depth discussions and learning about our sector. But beyond that, she also helped us to build our vision for the community and the community guidelines; created an editable handbook for our future use and changing needs as the community grows; and offered ongoing support with tweaking the training as the forum develops.

Venice Fielding - Cardiff Women's Aid

Clare highlights the wide range of feelings and reactions during and after pregnancy loss, the different impact that each experience can have on each individual and the diverse needs of those affected. Just as important, she acknowledges the difficulty of those who want to offer help, but aren’t sure how to, or when. She makes it easier for them to understand and empathise, and offers practical suggestions with knowledge and also with humility… This is what makes for such a special book, for which many many people will be grateful.

Ruth Bender Atik, National Director, The Miscarriage Association
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