Completed or commissioned to write/update the following information products.
- How to cope with hearing voices
- Understanding OCD
- Understanding dissociative disorders
- Understanding psychosis
- Understanding paranoia
- Money and mental health
- How to cope when supporting someone else
- Understanding eating problems
- Understanding mental health problems
Moderating Mind’s online peer support community and developing and delivering training and ongoing support for Mind’s Infoline staff.
Writer for Standard Issue magazine.
Community development and management consultant for Contact a Family. Supporting CAF to co-design and develop moderation processes and guidelines, build engagement and market their new community platform. Blog here.
Wrote a series of articles for 11-16 year olds.
- What is sexual bullying?
- How to break free from crime
- How I left a gang and changed my life.
- My friend is caught up in a gang, what should I do?
- What do I need to know about online grooming?
- What is child sexual abuse?
- How can I support a victim of child sexual abuse?
Project management, research & development of educational films & training materials for healthcare professionals (given a 5* review by the Royal College of Obstetricians and Gynaecologists). Blog here.
Moderated and reviewed Depression Alliance’s online community Friends in Need as part of a merger with Mind.
Workplace wellbeing trainer with The Mix for Dixon’s Carphone Warehouse.
Content development (writing articles and editing/proofreading online learning) for The Mix and Lloyds Banking Group Money for Life project.
Community management consultant and trainer. Delivered training in online community moderation to OCD Action’s new moderation team.
Wrote content for new online training to help volunteers and young people understand anxiety and depression.
Community moderation consultant and trainer. Delivered ‘An introduction to moderating online communities‘ training to representatives from Leeds Mind.
Coaching volunteers to moderate real time support chat in TheSite.org community. Blog post
Moderation, training and co-design. Worked in the Information Team on Elefriends, Mind’s online peer support community for mental health. Trained and supported community moderators. Moderated the community and updated the moderation guidelines. Supported development of a community app, new functionality, sports and wellbeing content and integration of on and offline peer support through a co-design process. Blog post.
Online community development consultant. Reviewed forum guidelines, moderator training and safeguarding procedures.
Blog: Setting up a new community – defining roles in moderation and peer support.
Writer. Guest blogger for CEO about wellbeing – including Mindfulness and MBCT.
Resource & content development. Researched and developed resources for young people on the subject of pregnancy loss. Wrote the Miscarriage Association’s Talking about miscarriage article and Miscarriage: the facts and your feelings. Blog post on research stage and online workshop. Blog post on MA website. Blog post on final resources and launch.
Article in The Telegraph about youth miscarriage to launch new resources.
Workplace Healthcheck consultant. Provided independent assessment and workplace healthchecks to help organisations identify practical steps they can take to reduce stigma, fear and secrecy around mental health and improve employee wellbeing. Blog post.
Online peer support trainer. Developed & delivered online peer support training for new volunteers. Reviewed and gave feedback on volunteer homework. Ran repeat training in Jan and November 2015 for new volunteers.
Online community support. Provided moderation, support and signposting on Radio 1’s Sunday Surgery Facebook page during broadcasts on work and study, body image, relationships, cyber bullying and benefits.
Writer. Guest blogging about exercise, mental health and wellbeing for New Level. See posts here.
Content development. Reviewing content on OnePlusOne’s Early Intervention tools. Running co-creation workshops, developing plans & writing content for online services aimed at young people & new parents.
Competitor analysis. Researching and writing a comprehensive report on current relationship support online and existing models of service delivery.
Online support & digital marketing.
Helping support and develop the Miscarriage Association’s marketing and online support services through Taskforce Digital.
Writer. Contributor to Prospect’s ‘Big Question’ on Mental Health.
Provided online training in ‘Talking therapies’ and ‘Relationships and the internet’ for moderators on TheSite. Blog – tips on using chat rooms to run online training.
Writer for ONEinFOUR magazine.
Developed and delivered wellbeing and self care training to 150 young City YearUK volunteers. Blog post
Designed, ran and reported on an online community consultation workshop. Created moderation guidelines based on consultation.
Wrote eight blog posts for Mind covering my experience of Mindfulness Based Cognitive Therapy.
Communications and campaign support. Provided interim communications support for World Mental Health Day Campaign. Wrote messaging and created a design brief for leaflets and posters, liaised with printers and distributers and recruited and supported two locum staff to help create a business database. Blog post.
Mindfulness expert. Answered questions on Mindfulness for online community members. Blog post
(now The Mix)
Advice and Training Manager (4.5 years). Trained, supported and managed volunteers, charity partners and freelance staff to enable YouthNet to provide expert answers through askTheSite on a range of topics including mental health, relationships, benefits and the law.
Managed the online relationships peer advisor role we offered to young people. This included recruitment, training and ongoing coaching and support.
Used Moodle to develop and run e learning courses for staff and volunteers. Created, ran and assessed a course in ‘Giving Online Relationships Advice’, accredited by the Open College Network.
Moderated regular online support chats and discussion forums.
Youth advisor. Provided non directive, non judgemental and confidential advice& guidance to young people (aged 13 – 19) on a range of issues including sexual health, relationships, mental health, careers, work and money.
Volunteer playworker at Great Ormond Street hospital.