Clare Rose Foster
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How can I help?

Pick and mix

I’m happy to develop a training or consultation package that works for you, put together a proposal or just get straight down to a brief. I also offer licensing options on training packages.

Do get in touch for a chat.

Community management, moderation and engagement

I offer:

  • bespoke training and consultation in all aspects of coScreenshot-2016-03-09-21.19.12mmunity management, engagement and moderation;
  • support with community engagement and co-design processes from initial scoping to final implementation;
  • coaching and self care workshops for moderators or community members;
  • training for peer supporters;
  • content for social media; and
  • moderation services.

Copywriting, editing and online content development

psychosisI can:

  • write and update content for your website or blog;
  • engage with your audience to find out what they want;
  • edit content to make it suitable for your readers;
  • manage your information production process from initial scoping to final edits; and
  • work to the Information Standard.

Research and reporting

I can:

  • Screenshot-2014-06-19-15.48.46run consultation workshops on or offline;
  • run focus groups on or offline;
  • design and analyse evaluation surveys;
  • conduct scoping and competitor analysis; and
  • report with suggestions and guidelines.

Previous clients 

These are just some examples. Here is a full list of current and past projects.

Community management, moderation and engagement

Screenshot 2016-09-05 18.58.03Radio 1 Sunday Surgery – moderation, support and signposting on Radio 1’s Sunday Surgery Facebook page during broadcasts on work and study, body image, relationships, cyber bullying and benefits.

Mind – online community consultation workshops, moderation guidelines, moderator training and co-design of a new app, new functionality and wellbeing content.

Contact a Family – supported CAF to co-design and develop community moderation processes and guidelines. Developed volunteer roles for their new community platform. Provided ongoing moderation and staff moderation support for seven months.

OCD Action –  ‘Introduction to moderator skills’ training (bespoke sessions)Screenshot 2016-09-05 19.01.23.

Action on Post Partum Psychosis – ‘Providing online peer support’ training workshops and follow up (four bespoke sessions).

The Katy Piper Foundation – reviewed forum guidelines, moderator training and safeguarding procedures.

Leeds Mind and NHS Leeds South Screenshot 2016-09-05 18.58.39and East CCG – ‘An introduction to moderating online communities’ training (bespoke sessions).

The Mix – moderated real time support chat sessions, moderated The Mix discussion boards and comments and trained new moderators.

City Year – self care training session for City Year volunteers.

The Miscarriage Association – reviewed forum guidelines and implemented recommendations.


Copywriting, editing and online content development

Screenshot 2016-09-05 19.08.55Mind –   eight detailed online resources and information booklets on mental health. Money and mental health hub highly commended in BMA Patient Information Awards, also receiving runner-up in the Self-Care special award.

The Mix (was TheSite.org) –  mental health information for 16-25 year olds.

A series of articles on sexual abuse, gang life and breaking free from crime for 11 – 16 year olds.

The Miscarriage Association – online information resources and a leaflet about miscarriage for young people (highly commended in BMA Patient Information Awards, also receiving runner-up in the Youth Resources special award).

Radio 1 (BBC Advice )- Reviewed and updated Radio 1’s BBC Advice page for young people on mental health, eating problems and disorders, anxiety and stress and body image.

The Mix and Lloyds Banking Group Money for Life project – Student debt explained and 12 ways to keep your money safe.

BUPA – 26 articles for a Workplace Wellbeing Hub

The British Lung Foundation – section on children’s lungs and schools leaflet on air pollution.

Screenshot 2016-09-05 18.59.04YouthNet – OCN accredited on and offline course ‘Giving Relationships Advice Online’ (developed and delivered).

YouthNet – ‘Understanding anxiety and depression’ training course for volunteer peer advisors.

The Miscarriage Association – six good practice guides for health professionals and learning summary page.

Standard Issue – ‘Dear Clare’ and ‘A bitter pill’

The Telegraph – ‘Mum said it was for the best – why young women need miscarriage support fast’.

The Guardian – ‘Why I volunteer at Christmas‘

The Recovery Letters – published in The Recovery Letters book

Centre of Excellence Online – a series of blogs to complement online courses

New Level – a series of blogs on exercise and mental health

Screenshot 2016-09-05 19.01.31RSCPP – ‘Overcoming barriers to accessing therapy’

Taskforce Digital – ‘7 ways to promote peer support in your online community’ and ‘Your charity Facebook page, a marketing space or a support forum?‘

One In Four – ‘Managing mental health in relationships’


Research and reporting

Time to Change – seven ‘Organisational Healthcheck’ reports.

OnePlusOne – competitor analysis and report of existing online relationship support services.

The Miscarriage Association – on and offline consultation workshops for young people.

Screenshot 2016-09-05 19.16.22The Miscarriage Association – research and report with health professionals and service users to inform the development and accreditation of new learning films and good practice guides.

Mind – online community consultation workshops and evaluation survey design.

See work and projects, recommendations and my LinkedIn profile for more detail. 


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Tweets by Fostress
  1. Sheila Ismay on What I’d tell my 2015 self about dieting, body positivity and accepting medicationOctober 4, 2019

    My marriage has just broken up because my husband came off citalopram cold turkey without my knowledge. I had to…

  2. ‘Supporting someone you know’ – new Miscarriage Association resource online now | Clare Rose Foster on New youth resources for the Miscarriage AssociationSeptember 24, 2019

    […] from a number of projects I have worked on for the Miscarriage Association including our award-winning youth resources project,…

  3. ‘Supporting someone you know’ – new Miscarriage Association resource online now | Clare Rose Foster on Pregnancy loss and mental health – new resources online nowSeptember 24, 2019

    […] identified the need to update this resource as part of the pregnancy loss and mental health project – but…

  4. Workplace mental health hub highly commended at the BMA Patient Information Awards. | Clare Rose Foster on BMA Patient Information Awards for Mind and Miscarriage Association workSeptember 11, 2019

    […] time my work was nominated (and came runner up in two special categories), I was 37 weeks pregnant and…

  5. Workplace mental health hub highly commended at the BMA Patient Information Awards. | Clare Rose Foster on Writing to the Information Standard for Mind and the British Lung FoundationSeptember 11, 2019

    […] the articles were written to the Information Standard – an NHS kitemark that requires them to be based on…

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Advice and Guidance Anti Depressants Anti Stigma Anxiety Citalopram Community Moderation Depression Doctors eating Eating disorder eating problems Emotional Support Exercise Exercise addiction Hormones Learning Medication Mental Health Mind Mindfulness miscarriage Miscarriage Association Online Online Community Online Consultation Online Learning Online Support Peer Support Pregnancy Recovery Relationships Research Sertraline Social Media Stigma TheSite Training Volunteer Volunteering Wellbeing withdrawal Workplace stigma Writing Young People YouthNet

Wow! This is a wonderful example how good consultation and understanding your audience can lead to great quality information! The consultation, planning, and promotional plans show excellence in producing health information. This shows through in the end products – high quality and extremely well-tailored to the audience. The insight and thought that has gone into this is commendable. 

Dr Hannah R Bridges – HB Health Comms Ltd

Clare created fantastic bespoke moderator training and helped us develop our brand-new survivors’ community. She went out of her way to ensure that the training met our needs exactly by engaging in various in-depth discussions and learning about our sector. But beyond that, she also helped us to build our vision for the community and the community guidelines; created an editable handbook for our future use and changing needs as the community grows; and offered ongoing support with tweaking the training as the forum develops.

Venice Fielding - Cardiff Women's Aid

Clare highlights the wide range of feelings and reactions during and after pregnancy loss, the different impact that each experience can have on each individual and the diverse needs of those affected. Just as important, she acknowledges the difficulty of those who want to offer help, but aren’t sure how to, or when. She makes it easier for them to understand and empathise, and offers practical suggestions with knowledge and also with humility… This is what makes for such a special book, for which many many people will be grateful.

Ruth Bender Atik, National Director, The Miscarriage Association
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